shipping and returns

postage

Your items will be sent to you within 48 hours of orders being received. If there are any delays, you will be notified via email.

⟁ Flat rate of $8.50 shipping is charged on all orders within Australia.

⟁ Orders are shipped via Australia Post.

⟁ If you require Express Post options, please contact me at rosy@seafolk.co


returns and exchanges

If you are not completely in love with your purchase (and want to break my heart), I am happy to offer a store credit, on the return of your order.

However, please note that an item will only be accepted for return under the following conditions:

⟁ The item is in brand new condition with packaging intact.

⟁ A copy of a valid receipt is included with the return.

⟁ The item is returned within 7 days of the delivery date.

Please email me at rosy@seafolk.co with your order number and I will contact you with details.


damaged items

I pack and post every item by hand with love and care. In the unlikely situation that your purchase is damaged in transit, I am happy to replace it for you free of charge. Please email me at rosy@seafolk.co with your order number and I will take care of everything.